When you do business with BC Instant Lawns and Landscapes here are our policies:

Updated March 10, 2023

Terms of Use
BC Instant Lawns & Landscapes

The following terms of use (“Terms of Use”) will govern your access and use of bcinstantlawns.com (the “Website”) and constitute a binding agreement between you and 1100063 B.C. Ltd., dba “BC Instant Lawns” (“we”, “us”, “our”). Please read these Terms of Use carefully. 

1. Acceptance of Terms
These Terms of Use constitute an agreement between you and us regarding your access and use of the Website, all content, products and services available on or through the Website, and your placement of any order through the Website or purchase of any products or services (or both) from us. 

2. Conditions of Use

By accessing or using the Website, and each time you access or use the Website, you are accepting and agreeing to be bound by these Terms of Use. If you do not agree with these Terms of Use, you may not access or use the Website. We may at any time revise these Terms of Use without advance notice to you by posting the revised Terms of Use on the Website. You will be bound by the Terms of Use posted on the Website at the time you access or use the Website. 

You may only use the Website if you are a resident of Canada, have reached the age of majority in the province of British Columbia, and have legal capacity to enter into a binding agreement. Your use of the Website must comply with these Terms of Use and all applicable laws and regulations. 

3. Terms of Sale

In addition to these Terms of Use, if you place an order through the Website, or purchase products or services (or both) from us, the Terms of Sale will apply to your order or purchase. We may at any time revise the Terms of Sale without advance notice to you. Please ensure you review the Terms of Sale each time you place an order through the Website or purchase products or services (or both) from us. 

4. Pricing Information and Service Availability

We reserve the right to revoke any stated offer on the Website, and to correct any omission, error or inaccuracy, including after an order has been submitted or your credit card charged. Without limiting the generality of the foregoing, we at all times reserve the right to: 

  • correct any error, inaccuracy or omission on the Website;
  • change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; and
  • decline or cancel any order, including after an order has been submitted or your credit card charged, for any reason.

5. Privacy

Our Privacy Policy, which is incorporated into these Terms of Use by reference, describes how we collect, use and disclose your personal information. For more information, please see our Privacy Policy available at: https://www.bcinstantlawns.com/privacy.html.  

6. Copyright and Trademark

You may not display, reproduce, imitate or use any trademark, trade-name or logo that appears on the Website, whether registered or unregistered.

7. Warranties, Disclaimer and Limitation of Liability

THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITH NO WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE AND ANY PRODUCTS OR SERVICES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, QUALITY, PERFORMANCE, DURABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, FREEDOM FROM ERRORS, OMISSIONS, COMPUTER VIRUSES OR OTHER MALICIOUS OR UNAUTHORIZED CODE OR PROGRAMS, AND IMPLIED WARRANTIES OR CONDITIONS.

IN ADDITION, THE WEBSITE MAY CONTAIN TYPOGRAPHICAL ERRORS OR INACCURACIES AND MAY NOT BE COMPLETE OR CURRENT. WE THEREFORE RESERVE THE RIGHT TO CORRECT ANY ERRORS, INACCURACIES OR OMISSIONS (INCLUDING AFTER AN ORDER HAS BEEN SUBMITTED OR YOUR CREDIT CARD CHARGED) AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE. 

WE AND OUR DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND THIRD PARTY PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY, MULTIPLIED OR CONSEQUENTIAL DAMAGES, LOST PROFITS OR REVENUES, OR ANY DAMAGES WHATSOEVER, WHETHER OR NOT SUCH PARTY HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER UNDER CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, INCLUDING, WITHOUT LIMITATION, ARISING OUT OF OR IN CONNECTION WITH ANY UNAVAILABILITY OR NONPERFORMANCE OF THE WEBSITE, OR ANY ERRORS, OMISSIONS, VIRUSES OR MALICIOUS CODE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION. 

8. General

If any provision of these Terms of Use is held to be invalid, illegal or unenforceable in any respect under any applicable law, such invalidity, illegality or unenforceability will not affect the effectiveness or validity of any other provision, and these Terms of Use will be reformed, construed and enforced as if such provision had never been contained herein. 

Any headings or titles herein are for convenience only.

The parties hereby consent to exclusive jurisdiction and venue of the courts located in British Columbia in any action to enforce, or otherwise relating to, these Terms of Use, access to or use of the Website, and your placement of any order through the Website. 

Terms of Sale – Sod/Lawn Installation

The following terms and conditions of sale (“Terms of Sale”) will govern your purchase of products and sod/lawn installation services from 1100063 B.C. Ltd., dba “BC Instant Lawns” (“we”, “us”, “our”), including any order you place through bcinstantlawns.com (the “Website”): 

  • Payment:
  • A deposit equal to $500.00 is due at the time you place your order.
  • The outstanding balance is due the same day we complete the installation of your sod/lawn order.   
  • Any amounts remaining unpaid when due will bear interest at 15% per annum, plus any costs incurred by us to collect such amounts, including but not limited to actual legal fees, court costs, and/or fees to file a lien. 
  • NSF cheques will be subject to an additional $150.00 fee.
  • Sod/Lawn Installation:
    • All responsibility for, and risk relating to, the sod/lawn supplied by us will transfer to you upon installation. 
    • We are not responsible for any defects in, or for replacing any part of, your sod/lawn after we install it. Without limiting the generality of the foregoing, under no circumstances are we responsible for defects caused by ground drainage issues, settling, lawn growth problems due to the surrounding environment including falling debris, wear and tear, extreme weather conditions, or improper watering or maintenance. 
    • Please note that new sod/lawns require proper watering and maintenance after installation. A complete list of sod/lawn maintenance instructions is available at: www.bcinstantlawns.com/guide.html
    • No warranty, express or implied, is provided on our installation services or products installed, including without limitation warranties of merchantability or fitness for a particular purpose.  
  • Delivery or Installation Delay:
    • If we are not able to complete the delivery or installation on the date, or within the time range, specified in your order, we will contact you to schedule new dates. We are not responsible for any liability or loss resulting from a delayed installation.
    • If, due to your inability or refusal to accept delivery or installation, or any other reason reasonably within your control, we are not able to complete installation on the date, or within the time range, specified in your order, your order will be deemed to have been cancelled and your deposit will be forfeited in accordance with Section 4.b.   
  • Cancellations:
    • All purchases are final and not eligible for credit card or cash refund. 
    • No refund will be issued, and your deposit will be forfeited, for orders that are cancelled or modified within 48 hours of the date of delivery specified in the order.
    • You will be issued a store credit for orders that are cancelled or modified more than 48 hours from the date of delivery. The credit will equal the amount of your order deposit, and can be used towards future purchases from us, but cannot be redeemed or exchanged for cash. 
    • We reserve the right to decline or cancel your order, including after an order has been submitted or your credit card charged, for any reason, including but not limited to Website or order error, inaccuracy or omission. 
  • Insurance
    • We are WorkSafeBC compliant and carry a minimum of $2M liability insurance. Copies of our WorkSafeBC compliance letter and insurance certificate are available upon request to: [email protected]
  • Legal:
    • In no event will we be liable, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory whatsoever, for any damages of any kind (including, without limitation, direct, indirect, incidental, consequential, special, exemplary, punitive damages, loss of profits, loss of use, personal injury, fines, fees, penalties or other liabilities), whether or not we are advised of the possibility of such damages, resulting from: (1) your purchase of products or sod/lawn installation services from us, (2) any order you place through the Website, or (3) our fulfillment, or provision of any services, contemplated by any such purchase or order. 
    • Without limiting the generality of the foregoing, our aggregate liability, including in circumstances of negligence, arising from or relating to any purchase or order you make from us shall in no event exceed the amount of such purchase or order.  
    • Please see our Privacy Policy available at: https://www.bcinstantlawns.com/privacy.html  

Terms of Sale – Products

The following terms and conditions of sale (“Terms of Sale”) will govern your purchase of any products (including sod, soil and other landscape materials) from 1100063 B.C. Ltd., dba “BC Instant Lawns” (“we”, “us”, “our”), including any order you place through bcinstantlawns.com (the “Website”): 

  • Payment: 
    • All orders must be paid for in full (including any applicable taxes) via the Website at the time you place your order. 
  • Product: 
    • All responsibility for and risk relating to the product you purchase will transfer to you upon completion of delivery, or upon pickup, as applicable. 
    • No warranty, express or implied, is provided on any product you purchase, including without limitation warranties of merchantability or fitness for a particular purpose.  
  • Delivery: 
    • If we are not able to fulfill the delivery or pickup on the date specified in your order, we will contact you to schedule a new delivery or pickup date. We are not responsible for any liability or loss resulting from a delayed delivery or pickup.
    • If, due to your inability or refusal to accept delivery, or any other reason reasonably within your control, we are not able to fulfill a delivery on the date, or to the address, specified in your order, your order will be deemed to have been cancelled in accordance with section 4.b. and no refund will be issued.  
    • Pick up:
    • If you fail to pick up your order on the prescribed pick up date your order will be available until the product has diminished in quality to the point where it is no longer useful. Sod must be harvested and used within a certain period of time. No refunds or exchanges will be allowed for failure to pick up.
    • You pick up sod at your own risk. Transportation and safety of transportation while carrying your sod pick up order is your responsibility. 1100063 BC Ltd. accepts no responsibility or liability while assisting to load sod or the configuration of the loaded sod order including pallets and without pallets. You are responsible for your own safe transportation and the safety of others while transporting your sod order.
  • Order Cancellations: 
    • All purchases are final and not eligible for credit card or cash refund. 
    • No refund will be issued for orders that are cancelled or modified within 48 hours of the date of delivery or pickup specified in the order.
    • You will be issued a store credit for orders that are cancelled or modified more than 48 hours from the date of delivery. The credit will equal the total price of your order, and can be used towards future purchases from us, but cannot be redeemed or exchanged for cash. 
    • We reserve the right to decline, or cancel your order, including after an order has been submitted or your credit card charged, for any reason, including but not limited to Website or order error, inaccuracy or omission. 
    • Under certain conditions and only at management discretion will we issue a cash refund less a transaction fee of 15% of the total value of the original transaction.
  • Insurance
    • We are WorkSafeBC compliant and carry a minimum of $2M liability insurance. Copies of our WorkSafeBC compliance letter and insurance certificate are available upon request to: [email protected]
  • Legal: 
    • In no event will we be liable, whether based on warranty, contract, tort, negligence, strict liability or any other legal theory whatsoever, for any damages of any kind (including, without limitation, direct, indirect, incidental, consequential, special, exemplary, punitive damages, loss of profits, loss of use, personal injury, fines, fees, penalties or other liabilities), whether or not we are advised of the possibility of such damages, resulting from: (1) your purchase of products or sod/lawn installation services from us, (2) any order you place through the Website, or (3) our fulfillment, or provision of any services, contemplated by any such purchase or order. 
    • Without limiting the generality of the foregoing, our aggregate liability, including in circumstances of negligence, arising from or relating to any purchase or order you make from us shall in no event exceed the amount of such purchase or order.  
    • Please see our Privacy Policy available at: https://www.bcinstantlawns.com/privacy.html  

Terms of sales – On Site Consultation deposits

  1. All sales for on-site consultations are final. No refunds shall be issued.
  2. Consultation deposit amounts will be credited toward any labor estimate provided by BC Instant Lawns.
  3. Consultation deposits do not expire.
  4. Only one consultation deposit can be used (credited) per estimate.
  5. We will beat all other competitor written quotes with identical scope of work and materials or we will refund your consultation deposit. Please present your written quotes by email to [email protected] prior to our site consultation. We will not accept competitor quotes after the start of your on-site consultation.